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DESCRIPTION: Undervalued. Overlooked. Dispensable. Discarded. \n\n These ar
 e just a few words that describe the pain that many designers are feeling 
 right now. \n\n Tech is at an existential crossroads - is it threatening o
 r empowering? – and widespread layoffs bring an added layer of uncertain
 ty to the struggle against burnout. \n\n It’s easy to feel helpless. But
  looking at the industry from this perspective isn’t productive for your
  job in the short term\, and it isn’t healthy for your career in the lon
 g term. \n\n Take a step back. Look at design from a different angle. Ther
 e is a better way forward for our industry\, and it starts with asking why
  people buy design in the first place. \n\n Another World is Possible \n\n
  Designers are good at researching why customers buy products\, but the ma
 jority of us don’t perform the same research on our own jobs. Why do cli
 ents choose to work with us? Why do we get hired to practice design? What
 ’s our own purpose? \n\n This research is essential because it helps us 
 understand the value that we bring to the table. It helps us understand ho
 w we can be essential to our clients and our companies. \n\n Design isn’
 t bought because of trends like crypto\, large language models\, or even b
 ecause our portfolios have a specific aesthetic. \n\n People buy design be
 cause there’s an expensive problem that needs to be solved in a way that
  the designer’s specific expertise is uniquely suited to solve. \n\n Bus
 inesses want to increase profit\, lower their costs\, or reduce risk. They
  will invest in anything that can affect one of those variables. When you 
 come off as a person who can help them do that\, you become valuable to th
 e business. \n\n Become Essential \n\n When you’re viewed as essential\,
  you’re more likely to survive a round of layoffs. You might get promote
 d into a role with more power. You might find a job that respects you. In 
 short\, you might finally pull up that ever-elusive seat at the table that
  we all keep hearing about. \n\n So\, how do you become essential? By root
 ing your design practice in the generation of value\, which we call value-
 based design. \n\n Value-Based Design \n\n Value-based design incorporates
  elements of customer success\, product\, interaction design\, and user re
 search to create a holistic approach to design that is grounded in evidenc
 e. \n\n When you become a practitioner of value-based design\, you’ll: \
 n\n \n Use your design sense to reliably deliver work that has an impact. 
 \n Understand how to ground design decisions in evidence \n Apply the soft
  skills you need to survive and thrive in any organization \n Accurately m
 easure the impact of your decisions \n Advocate for design in a way that
 ’s fundamentally impossible to ignore \n \n\n In short\, you’ll become
  essential. \n\n We wrote the definitive book on value-based design\, and 
 we want to teach you everything we know\, hands on\, to help you level up 
 your career. We invite you to begin your journey of proving your worth by 
 attending the Value-Based Design Workshop from 9AM to 2PM Pacific Time on 
 March 21st. \n\n What You’ll Learn \n\n In this workshop\, you’ll lear
 n how to go beyond the basic principles of design and learn how to get a s
 eat at the table: \n\n 1. The high level design process. \n\n \n Research\
 , synthesis\, prioritization\, experimentation. Define what each is and wh
 y each is important to the design process. Where design-qua-design fits in
 to this. \n Soft skills. Current power dynamics in tech. \n How to get oth
 ers involved in the organization. Issues to watch out for. \n Basic projec
 t management. Creating clear sources of truth for communication. Prioritiz
 ation comes later! \n \n\n 2. How to suggest one-off improvements to a sto
 re or marketing site to fit with current best practices. \n\n \n Heuristic
  evaluation: what it is\, why it’s important\, how to create a series of
  heuristics that work for you\, example heuristic lists. \n What metrics a
 re: how you measure the success of a design. How to create metrics that wo
 rk for you. \n Common metrics to start with. \n How to adapt heuristics ov
 er time as the business evolves. \n \n\n 3. How to analyze of heat &amp\; 
 scroll maps to make high-leverage design decisions. \n\n \n How to run one
 : existing tools\, how to install tracking\, etc. \n What to look for. How
  to read a heat map. How to read a scroll map. Typical issues on key pages
 . \n How to synthesize into design decisions. \n \n\n 4. How to run usabil
 ity tests. \n\n \n How to plan one. What are the goals of usability testin
 g? What is an ideal outcome? \n What frameworks to use. Subscription versu
 s a la carte. Recruitment issues. \n How to frame questions in a test. Gen
 eral versus specific questioning. Common starter questions. How to not lea
 d participants on. What makes for a good test. \n What to watch out for wh
 en synthesizing a usability test. How to turn usability test results into 
 design decisions. How to investigate usability test findings in order to c
 onfirm before designing. \n \n\n 5. How to prioritize a series of design d
 ecisions such that they possess maximal strategic leverage for a business.
  \n\n \n Separating ideas between experiments &amp\; one-off fixes. When e
 xperiment versus roll out? \n Our framework at Draft: impact\, feasibility
 \, strategic alignment. \n How to prioritize one-off fixes: instead of str
 ategic alignment\, prioritize context fit. \n \n\n 6. How to run &amp\; an
 alyze experiments. \n\n \n Experimentation frameworks. What they do. Picki
 ng a framework. \n Hypotheses. What a hypothesis contains (design decision
 \, primary metric\, intended lift). Turning a design decision into a hypot
 hesis. Calculating minimum sample size. \n Development &amp\; implementati
 on. Difference between WYSIWYG v. feature flag tests. When to get the rest
  of the team involved. \n Basic statistics: chi-squared testing\, Bayesian
 /black box calculations\, statistical significance. \n Final analysis. Kno
 ck-on effects &amp\; secondary metrics. Segmentation. Should we roll the d
 ecision out or not? Should we run new experiments based on what we’ve di
 scovered? \n \n\n These are the same processes I’ve used repeatedly to h
 elp stores generate more revenue without increased ad spend. \n\n Who Am I
 ? \n\n I’m Nick Disabato\, a designer &amp\; writer from the city of Chi
 cago with 18 years of experience in the industry. I run Draft\, a small co
 nsultancy for online stores that is known for a deep focus on revenue gene
 ration through qualitative\, value-based research. \n\n Our case studies r
 epresent a net annual increase of $41M in revenue\, and we’ve just had o
 ur best year ever. In 2023. The dissonance is felt over here. \n\n Draft
 ’s third book Value-Based Design was released in 2019\, and represents t
 he definitive answer to the “seat at the table” debate. Our latest boo
 k\, Store Design\, reinforces these ideas for ecommerce.\n  \n\n Workshop 
 Details \n\n The workshop will be on March 21st from 9AM to 2PM Pacific Ti
 me (check your timezone here). It will be held over Zoom\, and will be rec
 orded and transcribed for later viewing. \n\n There will be several high-v
 alue group exercises and discussion throughout the day\, and you’re enco
 uraged to ask questions. \n\n Attendees will also receive one month of mem
 bership to Draft for free\, a $30 value. \n
LAST-MODIFIED:20240314T105242
LOCATION:Zoom (online remote)
ORGANIZER:mailto:nickd@badass.dev
SUMMARY:Value-Based Design Workshop
URL;VALUE=URI:https://ti.to/nick-disabato/value-based-design-workshop
URL;VALUE=URI:https://ti.to/nick-disabato/value-based-design-workshop
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