BEGIN:VCALENDAR VERSION:2.0 PRODID:icalendar-ruby CALSCALE:GREGORIAN BEGIN:VEVENT DTSTAMP:20261023T162357Z UID:hK5Fww DTSTART;VALUE=DATE:20190924 DTEND;VALUE=DATE:20190925 CLASS:PUBLIC CREATED:20190911T004554 DESCRIPTION: At this month's Ladies that UX London event we are discussing designing for AI and System. We have talks from two speakers who will shar e their experiences\, challenges and best practices. After the talks the B rilliant Basics team will share the experience of their latest AI Hub and you will have time to try some new technology on site! \n\n \n\n Speakers for the evening \n\n System Design by Nur Karadeniz \n\n Talk Synopsis \n\ n User-centred systems empower people to thrive in the face of ever-changi ng environments. Carefully crafted systems can offer new kinds of human-ma chine\, machine to machine collaboration supported with intelligent techno logies that centred around the user. Some call this smart services\, data- driven design\, in any form\, such "smartness" of services amplify busines s data through analytics and connected applications and create foundations to design new kinds of business processes and user interactions. \n\n Sys tem design is a practice that enables designers to dive beyond the surface \, work collaboratively with business\, partners and tech experts to optim ise complex systems or multiple systems to offer single\, smart interactio ns. With the fundamental design principles in hand\, working at the system level creates opportunities for companies to leverage data\, address user \, business and sustainability goals more effectively. This way of creatin g responsible services and a healthy balance on how people and machines wo rk together. Methodologies such as system maps\, system blueprint and adva nce task analysis are some of the highly useful tools improve collaboratio n in multidisciplinary teams. In this session\, I will talk about the prac tice of system design as an emerging design discipline and share some meth odologies and application of system design. \n\n About Nur \n\n Head of E xperience and System (UK&\;I\, EMEA\, The Middle East and Nordics) Desi gn at Brilliant Basics.\nNur is a designer by training with backgrounds in HCI and technology. She recently joined Brilliant Basics\, an Infosys com pany where she looks after the overall experience practice across regions. She has a wealth of practical and leadership experience in UX\, Service D esign and Data-driven design. She believes amazing teams create great prod ucts/services and says"Imagine a team with a joined passion for making lif e better\, what can stop them!". Nur currently establishes a system desig n practice as a new design capability that adopts system thinking and syst emic approach to challenges while working as one team towards creating sus tainable solutions at scale. \n\n @nurdeniz \n\n linkedin.com/in/nurkarad eniz \n\n Designing for artificial intelligence by Emily Sappington \n\n T alk Synopsis \n\n We are entering the age of intelligence—a time when te chnologists imbue artificially intelligent components into many products w ithout a clear framework for how such intelligence is delivered to users c onsistently. It is a product designer’s job to make AI feel human-like a nd magical\, not overwhelming and scary to users. When designing for Artif icial Intelligence scenarios\, whether for a large enterprise or small sta rtup\, setting user expectations is critical to deliver a reliable product . I will share some best practices from designing for AI in both large and small organizations. No matter the company size\, a minimum viable produc t is important to design and not to be the result of unplanned feature cut s. I will share what Minimum Viable Intelligence is for an AI product\, an d how designers can deliver a clear UX when solving problems efficiently. \n\n When thinking of how to design for intelligent products\, first and f oremost it needs to seem competent. Users must trust the AI agent or servi ce with information and believe that it can achieve their goal. The bar fo r this depends on the expectations the designer sets. The most difficult t hing about breaking out of scenario-focused AI is the lack of clear bounda ries. Are you aspiring to create an entire conversational AI agent? Then t he bar will be high. A less intelligent Bot\, however\, will teach users t he rails of its conversation early on to avoid disappointment. In this tal k we’ll dig deeper into setting appropriate expectations when designing for AI across large and small applications. \n\n I'll share how drawing on human interaction models helps designers know what to expect when people encounter their AI product. Responsiveness when users expect it is only on e part of this equation. Apps that explain processes in human ways\, like thinking\, seeing\, or reading\, can benefit from showing users where they are in a process\, while explaining it in natural ways. Emulating true in telligence takes more than just seeming alive and being basically competen t though. To surpass users’ expectations can be a delightful moment when the product seems truly and independently intelligent. \n\n About Emily \ n\n Emily Sappington is the Product Design Manager for Voice &\; Conver sational UI at Babylon Health. Previously she served as VP of Product at L ondon-based AI startup\, Context Scout. \n\n Emily has spent the bulk of h er career in the United States designing Cortana for Microsoft across devi ces\, particularly Natural Language &\; UI interactions with the assist ant. Emily is a lecturer\, US patent-holder\, career coach for Ada School (the National College for Digital Skills in the UK)\, and is a recipient o f an Exceptional Talent Visa from the UK Government and Tech Nation. \n\n @sappingtonemily \n\n linkedin.com/in/emilysappington \n\n \n\n Schedule \ n\n 6:30pm - Arrive/Drinks &\; Nibbles \n\n 7:00pm - Welcome and intro by Ladies that UX &\; Brilliant Basics \n\n 7:10pm - Talks \n\n 8.00pm - Hands-on with AI Hub \n\n 8.30pm - Drinks &\; Network \n\n 9.00pm - C lose \n\n \n\n We only allow one ticket per person. We reserve the right t o cancel duplicates without warning. \n\n This month we are giving people the choice to donate their ticket price of £5 to a STEM-related charity ( to be announced on the night) or request a refund (only available if you a ttend the event or cancel at least 24 hours before). \n\n \n\n We take ph otos to use on our social media during the event. If you don't want to be in the photos please speak to the photographer on the night. \n LAST-MODIFIED:20190926T145357 LOCATION:Brilliant Basics\, The Bower\, 207 - 211 Old St\, London EC1V 9NR ORGANIZER:mailto:london@ladiesthatux.com SUMMARY:Ladies that UX London presents Design for AI and system URL;VALUE=URI:https://ti.to/ltuxlondon/design-for-ai-and-system URL;VALUE=URI:https://ti.to/ltuxlondon/design-for-ai-and-system END:VEVENT END:VCALENDAR