BEGIN:VCALENDAR
VERSION:2.0
PRODID:icalendar-ruby
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTAMP:20260419T134556Z
UID:9GYnXw
DTSTART;VALUE=DATE:20180906
DTEND;VALUE=DATE:20180907
CLASS:PUBLIC
CREATED:20180801T081535
DESCRIPTION: The purpose of your organisation is to create customers! Every
 thing you do at work directly or indirectly affects the flow of value to t
 he consumers of that work\, and the likelihood they will become\, stay\, o
 r stop being customers. We need to take the idea that knowledge work is a 
 service seriously!  \n\n Kanban defines three Service Delivery Principles 
 that focus on this idea\, and we'll look at them in more detail in this we
 binar. Thinking about the nature of the services we delivery\, who we deli
 ver them to\, and what makes them fit for the customer's purpose\, breaks 
 through the purely procedural aspects of process to the motivations for\, 
 and mechanisms to\, continually improve the way we work. We'll see that fl
 ow efficiency and lead time are an integral part of how customers experien
 ce our work. \n\n The half-hour webinar introduces you to one of the eleme
 nts of the Kanban Lens\, as well as Kanban's principles and general practi
 ces. It will also set you on the road to find out more. \n\n Don't miss it
 ! \n\n Webinar duration: 30 minutes\, plus questions and discussion \n
LAST-MODIFIED:20180809T110509
LOCATION:Online webinar. London: 1400\; New York: 0900\; Bangalore: 1830
ORGANIZER:mailto:uk-ireland@huge.io
SUMMARY:Essential Kanban: To create value... create service
URL;VALUE=URI:https://ti.to/hugeio/essential-kanban-webinar-03
URL;VALUE=URI:https://ti.to/hugeio/essential-kanban-webinar-03
END:VEVENT
END:VCALENDAR