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DTSTAMP:20260605T154505Z
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DTSTART;TZID=America/Indiana/Indianapolis:20260708T130000
DTEND;TZID=America/Indiana/Indianapolis:20260708T140000
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CREATED:20260531T105548
DESCRIPTION: Theory of Troubleshooting \n\n Next in our Papers in Systems d
 iscussion series: “Theory of Troubleshooting” by Arty Starr and Margar
 et-Anne Storey. \n\n The discussion will be led by Arty Starr. \n\n When: 
 July 8\, 2026\, 1PM - 2PM Eastern Time (US/Canada) (19:00 CEST). The Zoom 
 room will remain open until 2:30PM (ET) for informal discussion. (Check ti
 me in your timezone: WorldTimeBuddy ) \n\n The official link to the paper 
 is: https://dl.acm.org/doi/10.1145/3800945 (and you are encouraged to down
 load it from that ACM link\, for academic credit reasons). If that is hard
  to read due to the watermark\, you can also download it here: https://arx
 iv.org/abs/2602.10540 \n\n The importance of this paper is all the greater
 \, as pressures increase\, and more code is generated\, and generated fast
 er\, and the need to communicate Developer Experience in ways that resonat
 e\, is of such great consequence. \n\n Some quotes to tease the appetite: 
 \n\n "the Theory of Troubleshooting that followed from our analysis: the c
 ognitive problem-solving process of identifying\, understanding\, and cons
 tructing a mental model of the cause of an unexpected system behavior." \n
 \n "While cognitive fatigue has been widely studied in domains outside sof
 tware development [1]\, research within this context remains limited. One 
 exception is a survey by Sarkar and Parnin (n=311)\, which found that a ma
 jority of developers experience severe and frequent issues with cognitive 
 fatigue [35]. Their findings highlight the need to better understand the c
 ognitive demands placed on developers and how they contribute to fatigue. 
 In software development\, such demands are not evenly distributed across a
 ctivities. Troubleshooting\, in particular\, places sustained demands on a
 ttention\, working memory\, and mental modeling\, as developers work to re
 concile unexpected system behavior with their existing understanding." \n\
 n "What makes the developer’s process troubleshooting is not the presenc
 e of a bug\, but rather the developer’s engagement in a cognitive proces
 s of trying to understand unexpected behavior. These are related\, but ori
 ented differently: one reflects a condition of the code\, the other a shif
 t in the developer’s cognitive activity" \n\n "As developers strive to m
 ake sense of a confusing system behavior\, they also draw on a “gut feel
 ” intuition that guides their strategy\, shaping where they look and how
  they begin. This intuitive sense—what we call experiential intuition—
 is a tacit form of knowing shaped by accumulated experience (expertise)\, 
 in which perceived similarities to past situations\nprovide a felt sense o
 f direction\, even before a clear rationale has formed." \n
LAST-MODIFIED:20260531T112933
LOCATION:Remote
ORGANIZER:mailto:training@bredemeyer.com
SUMMARY:Papers in Systems Discussion: Theory of Troubleshooting
URL;VALUE=URI:https://ti.to/bredemeyer/theory-of-troubleshooting
URL;VALUE=URI:https://ti.to/bredemeyer/theory-of-troubleshooting
END:VEVENT
BEGIN:VEVENT
DTSTAMP:20260605T154505Z
UID:9gOPUQ1098965
DTSTART;TZID=America/Indiana/Indianapolis:20260708T130000
DTEND;TZID=America/Indiana/Indianapolis:20260708T140000
CLASS:PUBLIC
CREATED:20260531T105549
LAST-MODIFIED:20260603T145540
ORGANIZER:mailto:training@bredemeyer.com
SUMMARY:[Papers in Systems Discussion: Theory of Troubleshooting] Theory of
  Troubleshooting
URL;VALUE=URI:https://ti.to/bredemeyer/theory-of-troubleshooting
URL;VALUE=URI:https://ti.to/bredemeyer/theory-of-troubleshooting
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